Currently, the certification of quality standards is an organizational asset that is demanded with increasing demand by state and private organizations in the framework of commercial relations.

This is so due to the need to count on and trust in the awareness and effective application of proven methods of risk reduction and the application of principles to achieve the organizational goals.

In general terms, the implementation and maturation of a Quality Management System, and certification under ISO 9001: 2015 generates the following benefits:


Internal benefits
• Highly improved customer focus and process management within the company.

• Greater commitment from Senior Management and better decision making.

• Highly improved, noticeable and measurable working conditions for employees.

• Increased motivation by employees.

• Reduced cost of internal failures (lower rates for rework, rejection, etc.).

• Continuous improvement of the quality management system and elimination of hidden costs, through preventive actions.

• Better knowledge of customers, the market and new scenarios.

• Executives' time to improve their quality of life and reduce work stress.

• Better internal communication

• Statistical measurement of the objectives, results of plans and products.
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• Alignment with audits of all kinds.

External benefits
• Customers are more confident that they will receive products that meet their requirements, which in turn results in greater customer satisfaction.

• A better image of the company.

• More focused advertising, since customers can be informed of the benefits of doing business with a company that manages the quality of its products, both nationally and internationally.

• Confidence at the international level that allows the elimination of para-tariff barriers.

• Fidelity and Loyalty, both from clients and critical suppliers.

• More confidence that the company's products meet the relevant regulatory requirements.

• Better objective evidence to defend against civil liability lawsuits, should clients file one.

In short, an institution, company or organization with a Comprehensive Quality Management System, with documented know-how and capable of measuring the results of its operational and management processes is in a better position to achieve its expansion, lead strategic alliances, which those that don't have it.